Customer Service

In the highly competitive world of business, professionals invest a lot of time, energy and money to acquire new customers. It is no wonder why companies invest in Planning, Research, Brand Management and Marketing. Acquiring customers is IMPORTANT, but keeping them is more valuable. Gaining no customers is less harmful than gaining a lot and eventually dissatisfying and losing them.

The CUSTOMER SERVICE Program aims to emphasize the importance of relating to customers and taking care of them so that there will be higher customer satisfaction, eventually retaining customers and acquiring more as the business continues to grow.

This workshop is highly interactive, and it will be led by a trainer with extensive experience in working with various industries and has gained a significant experience in handling customers ranging from the usual and difficult ones.